By registering, or by payment for a session, you confirm that you have read 

and agreed to the following Louisville Voice Lessons (LVL) policies

SCHEDULE:  After the trial lesson, regular lessons are scheduled by the session.  Each session has 7 lessons and a recital or performance class at the end of each session. Sessions are generally two months long and it is expected that students will take at least two months.  Please read emails for changes to the schedule. Sessions do continue into the summer.

PAYMENTS:  Monthly fees are the same each month, depending on lesson length, and fees are due in full on the first lesson of the month.  Students not paid in full may not participate in the recital or performance class. Late payments will be fined a fee of $20.  Bills that are more than two months in arrears will be sent to collections. Payments should be made via Venmo. (Please ask about checks if Venmo is not an option.)

RECITALS/PERFORMANCE CLASSES:  Family and friends may attend the recital at no cost.  Students are not required to participate in the recital or performance class, however there will not be refunds for recital or performance class non-attendance for any reason. One parent/guardian may accompany children to performance classes. LVL is not responsible for children left unattended before or after the scheduled lesson, class or recital. We are not responsible for the safety of children who are unaccompanied when traveling to and from our location.  

CANCELLATIONS: Cancellations must be made 24 hours in advance of the lesson.  Please cancel via voicemail AND email. LVL cannot guarantee more than two makeup lessons per year.  Cancellations not made within 24 hours will not be made up and the full charge of the lesson will be due.  If you know ahead of time that you will be on vacation on certain dates, let us know as soon as possible. The sooner we know, the more likely it is that we will be able to accommodate your vacation and schedule makeup lessons.  (Tip:  If you know you will be going to an amusement park, prom, or any event that will make your voice exhausted, and you know you will have a lesson the following day, this would be a good lesson to try and reschedule well ahead of time.)  You may reschedule these lessons on only one of two makeup days that will happen in January and July.  We are very tightly scheduled and have many people waiting for a trial lesson. If you do not provide adequate time (24 hours) for us to schedule another person in your slot, not only do we lose this income, but we also are paying for childcare, therefore, you will not receive a makeup or refund.  

ILLNESS:  The Student WILL NOT come to their lesson if they are sick. Not only are sick students subjecting other students to illness, they are also subjecting the instructor to illness; as teaching and singing is our livelihood, we cannot risk getting sick. Cancellation for illness will be deemed excused at the discretion of the instructor.  Excessive cancelations for sickness will be seen as an abuse of this policy.  You may reschedule these lessons on only one of two makeup days that will happen in January and July.

STUDIO CLOSINGS:  If JCPS is closed due to weather our studios will also be closed.  Otherwise,the studio does not cancel for weather unless notifications are sent by us.  These “snow days” will be made up on specific dates in January and July.

SUSPENSION OF LESSONS:  Students/parents agree to notify LV Lin writing two weeks prior to suspending lessons.  The student will be financially responsible for all lessons during the 14-day termination period, without exception. If the student wishes to cease attending lessons immediately, they are still financially responsible for the following two-weeks tuition, and payment will be due on the regular schedule. Refusal to adhere to this policy will result in the accrual of additional late fees and referral to a collection agency. If you choose to take off a session, you may return to lessons at another time, but please be aware that we cannot hold your time slot.

LIABILITY:  Students under the age of 18 must be accompanied by a parent or guardian.  There is a waiting area for parents and guests outside of each studio where you can view and hear your child.  Lessons are scheduled tightly so please be on time. Registrants (parents/guardians/students that register on our website for lessons, or their accompanying guests/parents/children) expressly assumes all risk and legal liability and wave and release all claims for injuries, damages, or loss sustained while participating in any and all activities connected with and associated with this program. Registrants agree to assume the full risk of any and all injury, damage, hearing loss, or loss regardless of severity that their minor child or accompanying adults or guests sustain as a result of said participation. Registrants further agree to waive and relinquish all claims they or their minor child may have (or accrue to them or their minor child) as a result of participating in this program against Louisville Voice Lessons, including its officials, agents, volunteers, contractors and employees.  Registrants understand the nature of this program and have read and fully understand the above important information, warning of risk, assumption of risk, and waiver release of all claims. Registrants agree to communicate our policies to any other parents, guardians or guests that may be attending lessons/classes/recitals or dropping students off for these events.